Dado is an employee experience platform for HR professionals to automate onboarding, offboarding, and more.
Role
Lead Product Designer
Year
2023 - 2024
Saving Experience changes
Situation
I worked with their CEO, CTO and head of product on this project. This was a small part of a larger vision to improve the platform’s overall user experience. Some of the main challenges we were trying to solve for included:
1. Too many levels for an admin to save changes throughout the user journey causing confusion and loosing lots of hours of work.
2. If two admins were editing an item at the same time there was no way to know.
3. There was no way to save drafts without publishing changes.
Obstacles
This project did not have clear deadlines, access to users was not easily attainable, there were many other unrelated small design projects to complete during the exploration phase, and I had many other tasks to juggle besides being a designer.
During this project we also were exploring new markets to try to expand outside of HR which put this project on hold.
Action
I reviewed other platforms that supported drafts, multiplayer modes, and explored multiple solutions with prototypes to get feedback on what would be feasible from an engineering perspective while trying to plan for changes to our information architecture. I also mapped out our ideal information architecture and made sure this design would fit into future changes.
Results
I am not sure if this project was ever completed but the feedback from the team was that this was an elegant solution to our problem and a step in the right direction to simplify the overall experience of our platform.
What did I learn?
I joined Dado because thought I wanted more autonomy. I’d worked at small startups in the past, and enjoyed the pace of them. Shortly after my start date, mass layoffs began to spring up across our industry, which challenged our team in new ways. While I continued to work on a daily product design tasks and a long-term strategy, I also worked alongside the founders and head of product on a research task force. I contributed to the creation of a research plan and interviewed people from various industries — learning how they worked and how we might reposition ourselves in an ever-changing market. I also picked up some Webflow chops and redesigned our marketing homepage.